Terms & Conditions – Maison Genoa
Overview
This website is operated by Maison Genoa. Throughout the site, references to “we”, “us”, and “our” relate to Maison Genoa. By accessing our website or purchasing from us, you agree to be bound by the terms, conditions, and policies outlined below.
These Terms & Conditions apply to all users of the site, including visitors, customers, merchants, and content contributors. By using our services, you engage in our “Service” and accept these Terms of Use.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you must discontinue use of the site.
Maison Genoa reserves the right to update, revise, or replace these Terms at any time. Updates will take effect once posted on this page.
1. Online Store Eligibility
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have granted permission for any minor dependents to use this website under your supervision.
You may not use our products or services for unlawful purposes or violate any applicable laws while using this website.
The transmission of viruses, malware, or any code intended to disrupt or damage the Service is strictly prohibited. Any violation may result in immediate termination of access.
2. General Conditions
We reserve the right to refuse service to any individual at any time for any reason.
You acknowledge that non‑payment information may be transmitted across networks without encryption and adapted to meet technical requirements. Payment information, however, is always encrypted during transfer.
Any unauthorized reproduction, duplication, resale, or exploitation of any portion of our Service without written consent from Maison Genoa is prohibited.
Headings are included for convenience only and do not affect interpretation of these Terms.
3. Information Accuracy
We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee that all information provided is complete, current, or error‑free.
Any reliance on website content is at your own discretion. We reserve the right to modify content at any time without obligation to update prior information.
4. Changes to Services & Pricing
Product prices may be updated without notice.
We reserve the right to modify, suspend, or discontinue any service or product at any time, without liability.
Contract Formation
Product listings on this website represent an invitation to purchase rather than a binding offer. By placing an order, you submit an offer that becomes binding only upon confirmation and shipment by Maison Genoa.
Warranty
All statutory warranty rights apply where applicable.
5. Products & Availability
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Return Policy.
We strive to present product images accurately; however, colors and display may vary depending on your device.
We reserve the right to limit sales to specific regions, customers, or quantities. Product descriptions and pricing may change without notice.
Maison Genoa does not guarantee that products or services will meet individual expectations, nor that errors will always be corrected.
Orders are fulfilled through international partner facilities. Any customs duties, taxes, or import charges remain the responsibility of the customer.
6. Billing & Account Information
We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud or incorrect pricing.
If an order is adjusted or cancelled, we may contact you using the information provided at checkout.
You agree to provide accurate and current billing and account details and to promptly update any changes.
Refer to our Return Policy for additional details.
7. Optional Third‑Party Tools
We may provide access to third‑party tools over which we have no control. Such tools are provided “as is” and “as available” without warranties.
Use of optional tools is entirely at your own risk and subject to the third‑party provider’s terms.
8. Third‑Party Links
Our website may contain links to third‑party websites or services. Maison Genoa is not responsible for evaluating, monitoring, or assuming liability for third‑party content.
Please review applicable third‑party policies before engaging in any transaction.
9. User Content & Submissions
Any comments, suggestions, ideas, or materials submitted to Maison Genoa may be used without restriction, compensation, or obligation.
We may monitor, edit, or remove content deemed unlawful, offensive, or in violation of these Terms.
User submissions must not violate third‑party rights, include malicious code, or contain unlawful material.
10. Personal Data
The handling of personal information submitted through this website is governed by our Privacy Policy.
11. Errors & Omissions
Occasionally, information related to pricing, descriptions, promotions, shipping, or availability may include inaccuracies.
We reserve the right to correct such errors and modify or cancel orders without prior notice. We are not obliged to update information unless required by law.
12. Prohibited Uses
You are prohibited from using this site to:
- Violate laws or regulations
- Infringe intellectual property rights
- Disseminate false, misleading, or harmful content
- Harass or discriminate against others
- Upload malware or attempt to compromise site security
Violations may result in termination of service.
13. Warranty Disclaimer & Limitation of Liability
Our services and products are provided “as is” and “as available” without warranties of any kind.
Maison Genoa shall not be liable for any direct or indirect damages arising from your use of the Service or products, except where prohibited by law.
14. Indemnification
You agree to indemnify and hold harmless Maison Genoa, its partners, and representatives from any claims arising from your breach of these Terms or violation of third‑party rights.
15. Severability
If any provision is deemed unenforceable, remaining provisions shall continue in full force.
16. Termination
These Terms remain effective unless terminated by you or Maison Genoa. We may terminate access to the Service without notice if these Terms are violated.
17. Entire Agreement
These Terms, together with posted policies, constitute the complete agreement between you and Maison Genoa and supersede any previous agreements.
18. Governing Law
These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.
19. Refused or Unclaimed Shipments
If a package is refused or not collected, it will be returned to our fulfillment center. A $25 CAD processing and return fee will be deducted from any applicable refund.
20. Updates to Terms
The most current version of these Terms will always be available on this page. Continued use of the website indicates acceptance of updated Terms.
21. Contact Information
For questions regarding these Terms & Conditions, please contact: